Backed by a combined total of more than 50 years of first-hand experience in RFID and related technology, the Synertech consultancy team provides a comprehensive range of expert RFID and information technology (IT) consulting services based on disciplines such as business analysis, systems architecture, systems engineering, software development and project management.

These and other expert skills are harnessed to ensure that the design and implementation of any solution meets specific operational requirements and business objectives set by the client.

Synertech’s experienced installation teams ensure that all installations are performed according to best technical and safety practises, the client’s engineering requirements as well as the Original Equipment Manufacturer (OEM) guidelines. Supported by compliant quality processes, Synertech ensures that all installations are professionally executed.

After installation, a comprehesive commissioning program is executed to ensure that the solution performs as specified. A combination of RFID expertise, software development and project management ensure the delivery of an operational system.

Comprehensive user and support training options are offered by Synertech. Training programmes are developed to meet end user requirements based on specific applications and the systems that are designed to meet customer requirements.

Training is directed at various levels within the client’s organisation, including end users, system managers, in-house support personnel and first-level technical support.

Training options include basic user manuals for specific applications, operator training based on classroom tuition and detailed demonstration techniques.

Training for third-parties such as external suppliers who are expected to conform to various applications requirements can also be provided on request.

All components, products, peripherals and specialised equipment supplied by Synertech as part of a turnkey business solution are covered by a 12-month warranty on materials and workmanship from the date of delivery.

Additional hardware warranties could be offered with back-to-back agreements with manufacturers or other approved suppliers.

Available on a time and materials basis or in accordance with pre-determined schedules that conform to various international standards or recommendations set by original equipment manufacturers, Synertech offers a comprehensive range of preventative and corrective maintenance services covering issues such as software upgrades, fault diagnostics, equipment replacements, calibration, cleaning of equipment etc.

Tag printing and encoding services assist customers with pre-printed and optional encoding which ensures that the RFID tags cannot be tampered with electronically.

The Synertech RFID Tag Encoding/Verification Solution comprises a state of the art RFID enabled equipment with our custom Tag Encoding Application to encode and verify RFID tags.

This is necessary as part of a tag quality assurance exercise and for preparing tags for customer deployment.